Pflege ABC is a digital learning and support platform for informal caregivers - and an effective tool to relieve pressure on professional care services. Through quality-assured online care courses, practical video tutorials and digital tools, Pflege ABC provides hands-on knowledge on caregiving, organisation and prevention - free of charge for all members of statutory health insurance in Germany (§ 45 SGB XI).
Professional caregivers benefit because informal caregivers are better prepared, more confident in their actions and emotionally strengthened. This improves collaboration in everyday care, reduces incorrect strain and supports more stable home-care arrangements. Pflege ABC meaningfully complements professional care wherever resources are limited.
By bridging the gap between professional and home-based care, Pflege ABC digitally enhances existing care structures in a low-threshold, 24/7 accessible way.